FAQ:Administration:ServerAdmin:PreviewServer:1

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Clients have repetitive problems with server preview, how can I solve this ?


The Alienbrain Preview Server has a timeout for the thumbnail service, therefore if a request for a thumbnail takes too long it is cancelled. This can happen if the calculation of the thumbnail takes too long or if the connection is too slow.

In the client you will get ? Images as thumbnails when this happens. Pressing F5 to reload will ususally get the thumbnails without problems.

If you have this problem often edit the alienbrain.xml on the server at c:\Program Files\alienbrain\NxN\alienbrain.xml and change the values for:

ServerQueryTimeout="10s"
ServerQueryRetries="3"


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This page was last modified 05:22, 8 Nov 2006.
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