Server Health Monitor: Article Id 1401-en

Table of contents

HTTP request timed out

Description

The Apache web services module of the server health monitor sent a request to the Apache web server but didn't get an answer in time.

Cause

  • The Apache web server might not be started or it might not be reachable because of network problems.
  • The machine Apache is running on might be under heavy load, so the web server is slow to respond.
  • If your network has high latency, the request times out before the reply is getting through.

The default timeout for the requests sent is 30 seconds.

Solution

  • The Apache web server is installed as a Windows service with the service name 'NXN_alienbrain_Preview_Server'. Make sure that this service is started.
  • If the service is apparently running, but the web server is unresponsive, see if a restart of the service fixes the problem.
  • Check the load of the machine where Apache runs.
  • On a very slow network, the 30 second timeout might be too low. You can adjust the timeout interval in the healthmonitor.xml file. Please consult the user guide for the available options.

This page was last modified 04:51, 6 Oct 2005.
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